AirAsia Headquarters

Most people know AirAsia for its cheap fares and vibrant red tail fins. However, many people don’t know that everything runs from just a single location! AirAsia Headquarters is located in RedQ Sepang, Malaysia. This is where the entire AirAsia group operates, helping travelers reach their destinations across various Asian markets. If you have issues with bookings, rebooking, or luggage, customer service will usually respond faster. In this guide, we’ll show you where AirAsia Headquarters is located, how to contact them, their main hubs, what services they provide, and how to get there.

AirAsia Headquarters – An Overview 

The corporate office and customer service handle different things, so make sure you use the correct contact option.

Contact InformationDetails
Company NameAirAsia Group Berhad
Headquarters BuildingRedQ
AirAsia Headquarters AddressRedQ, Jalan Pekeliling 5, Kuala Lumpur International Airport (klia2), 64000 Sepang, Selangor, Malaysia
Contact Number+60 3-8660 4600
Working HoursMonday to Friday from 9:00 AM to 5:00 PM
Media Enquiriescommunications@airasia.com
Official Websitehttps://www.airasia.com
Wikipediahttps://en.wikipedia.org/wiki/AirAsia

Main Hubs of AirAsia

AirAsia has several main bases across Southeast Asia. The following are the main bases according to information published on the official AirAsia Newsroom.

  • Kuala Lumpur, Malaysia (KUL)
  • Bangkok Don Mueang, Thailand (DMK)
  • Manila, Philippines (MNL)
  • Cebu, Philippines (CEB)
  • Jakarta, Indonesia (CGK)
  • Phnom Penh, Cambodia (KTI)

Services Offered by AirAsia Headquarters

AirAsia offers a variety of services to help with travel planning, bookings, and requirements. Most common requests can be handled online; however, you can also get help from their customer support team. Check the table to learn more: 

Fleet management Schedule planning Baggage policies 
Recruitment of ground and cabin staff Handling escalations Devising refund and cancelation  policies 
Managing emergencies Handling disputes Taking care of legal matters 

View AirAsia Head Office on the Interactive Map

The easiest way to find AirAsia Head Office is using the map below. It’ll show exactly where it is and the roads surrounding it. Plan your visit in a couple of minutes.

Conclusion

AirAsia Headquarters, located at RedQ in Sepang, Malaysia, is the head office for AirAsia Group. The airline operates a wide network connecting passengers throughout Southeast Asia. The airline has several major hubs. This guide provides the address of AirAsia HQ, contact details, information on its main hubs, the services it offers, and their locations on a map.

Frequently Asked Questions

What services can I access through AirAsia’s online support?

The AirAsia Support Center can be used for help with a variety of passenger-related issues such as bookings, flight changes, baggage queries, and more.

Where is AirAsia Headquarters located?

AirAsia’s corporate headquarters is at RedQ, Jalan Pekeliling 5, KLIA, 64000 Sepang, Selangor, Malaysia.

Can I contact AirAsia by email?

Yes. The email address is communications@airasia.com.

Which airports serve as major AirAsia hubs?

Kuala Lumpur and Bangkok are among the airline group’s major hubs.

Can I visit AirAsia Headquarters to resolve a booking problem?

No. For this, you must contact AirAsia’s customer care team.