Where is British Airways Headquarters?

British Airways Headquarters plays an integral role in running the overall business. Everything from large-scale scheduling to corporate governance runs through the teams based in that central office. Below, we’ve listed their registered address, the main airports they operate out of, and the contact details you’ll need to reach BA’s main office. Read on to know more.

British Airways Headquarters: Important Details

Here’s a simple look at the British Airways Headquarters details, including the registered office address and official website.

Information	Details
Airline Name	British Airways
Headquarters Address	Waterside, Post Box 365, Harmondsworth, United Kingdom
Official Website	British Airways
Contact Number	1 (800) 247-9297
Working Hours	Monday–Friday: 9:00 AM–5:00 PM Saturday–Sunday: Closed
Company Type	Full-service global airline
IATA Membership	Yes
Social Media Links	https://www.youtube.com/c/britishairways https://www.instagram.com/british_airways https://www.facebook.com/britishairways https://x.com/british_airways

British Airways Head Office Hubs and Key Airports

British Airways operates across many airports in London. London Heathrow Airport serves as its main base. Check the table below for more information.

Airport	British Airways Operations
London Heathrow (LHR)	Main operating base; Terminals 3 and 5
London Gatwick (LGW)	British Airways flights operate from the South Terminal
London City (LCY)	British Airways operates flights from the airport

Services Managed Across British Airways Head Office

The headquarters supports the wider business, while many passenger services are handled through British Airways’ website and customer-support channels. Explore the several services at the head office.

Strategic Decisions	Fleet Management	Revenue Management
Schedule Management	Planning Routes and Destinations	Handling Escalations
Dealing with Customer Complaints	Devising Fees and Pricing Structure	Handling Legal Aspects

View British Airways Headquarters on the Map

Use the map below to view the location of the British Airways Headquarters and get a clearer idea of where the registered office is situated before planning a visit.

British Airways Headquarters is the airline’s main corporate office, where it manages its business activities. If you need help with a booking, check-in, baggage, or another travel matter, the airline’s regular customer and airport services are the better place to start. You may approach the head office only if there is a serious ongoing issue which the customer service team hasn’t been able to resolve.

Frequently Asked Questions